In House Services
Focus for Change workshops are created by professionals with a proven track-record in offering sensitive guidance to staff facing change, based on experience gained over time as course leaders with a number of well-respected organisations.
The interactive format for those in transition is designed to allay fears and apprehension, increase understanding of the benefits of organisational change and encourage delegates – management and support staff – to adopt positive strategies.
Organisational effectiveness is increasingly the prime outcome of a range of interactive workshops designed to meet staff development needs.
Appropriate materials are developed, including case studies and group activities. Workshops are led by two presenters to draw out key elements from the group sessions and facilitate lively discussion.
Many workshops fit within a programme of continuous personal development and all programmes are evaluated and feedback shared with the client.
CASE STUDY
An international company, recognising issues of absenteeism and staff retention in its credit control and customer service operation, sought a training solution. Focus for Change developed a series of workshops attended by indvidual teams. As part of the feedback teams also identified efficiencies they felt could benefit the department which were then built into a workshop for the management team.
As a result absenteeism was substantially reduced and staff retention improved. One year on, management reports overall improved communication and significant reduction in the company’s ’aged debt’ problem. Subsequent workshops support other efficiency initiatives.
Focus for Change – Changing the way you focus
Contact us at info@focus4change.co.uk